In addition to the support available via various places we have online and the Bi Chats, there are a number of organisations you might find helpful.* The online directories can point you in the direction of a range of services and groups, while telephone services can offer immediate support. For partners, a number of these services can provide support, but in addition there is the Straight Spouses Network. Full details are listed at the bottom of the page. Please contact us to suggest additional support services.

Online Directories and Telephone Services

There are several directories of support services and community-based organisations.

Bi+ Australia

We provide specialised counselling support for people who are attracted to more than one gender, or questioning their attraction or sexuality, and their families and loved ones. You can access this service from anywhere in Australia via online video call. There is a fee for this service. We also provide education for service providers about how to work inclusively with bisexual and pansexual people and conduct research about the mental health of bisexual Australians.

Phone: 1300 664 238
Text: 0444 525 540

Victoria and Tasmania

Listings for LGBTI organisations in both Victoria and Tasmania. Some of the listings do not contain contact details, but this information can be obtained by contacting the Switchboard during their hours of operation.

Hours of operation: 3pm to Midnight 7 Days a Week
Call : 1800 184 527


Information and resources available about depression and anxiety, and where to get help. The website also contains a searchable database of professionals (GPs, psychologists, social workers) that includes those who have indicated they are LGBTI friendly.

Hours of operation: 24 hours a day, 7 days a week.
Call: 1300 224 636, email or use online chat between 4pm and 10pm (AEST) via the website.

On the Line provides 24/7 professional telephone, video and online-chat counselling services to people when and where they need it, regardless of their geography or circumstance.

Hours of operation: 24 hours a day, 7 days a week.
Call: 03 8371 2800, email or use online chat

qlifeQlife is a nationally-oriented counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI)

Hours of operation: 3pm to Midnight 7 days a week.
Call: 1800 184 527 or start a web-based chat by visiting the website

For people who are experiencing suicidal thoughts, concerned about someone else being suicidal, and people who have been bereaved by suicide.
Operates 24 hours a day, 7 days week.
Call: 1300 659 467

Counselling, support and information.
Operates 24 hours a day, 7 days a week.
Call: 13 11 14

Counselling, support and information for young people aged 5 – 25.
Operates 24 hours a day, 7 days a week.
Call: 1800 55 1800, email or start a web chat via the website.

Partner support

Straight Spouses Network Australia

Partners, friends and family are welcome to come along to one of our Bi Chat groups, either with the person or separately. The Straight Spouses Network Australia may also be able to provide support for people who identify as heterosexual and have partners who identify as sex, sexuality and/or gender diverse via an online private forum and face to face peer groups. Contact the conveners for more information.

* Please note that listing these services are not meant as a recommendation.

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